ScootRS Lambretta Vespa Scooters & Parts

We've posted similar customer emails in the past but here is a comment on our Facebook page the other day about our scooter parts quality and customer service:

You reap what you sow, quality is the key to your success. I had a problem with a poorly made fuel tank cap that was part of a larger order, I didn't complain to scootRS but they saw it & replaced the part without even asking me!!! How many companies would do that?

The part came today & is as good as the rest of their excellent stuff. That's why you succeed where others fail.

Well done scootRS. Buy with confidence, they're good at what they do.

Thank you for the kind words! We carry thousands of items so if ever a problem or a suggestion, please let us know. Feedback is very important to us. If something we make, we can change it; if something we buy and resell, we can give feedback or find a new supplier or consider making it ourselves. Looking at opportunities for improvement is not something done at year-end if time allows, it is a natural and continual part of our process at ScootRS. 

And it must be working because, as we posted earlier, our Dec. sales were up a massive 44%! Also, in a year when so many shops have reported problems, we were way up for the year as well, in fact 2011 was our best year for sales since we began!

Thank you again to all our customers around the world!

See http://scootrs.com/sale.cfm for a new Countdown Vespa and Lambretta scooter part deal every day!

Just a quick update on our Snowflake Vietnam Charity Fund: our current total is now $4003! ($836 from customers, $3167 from ScootRS.)

If you can, throw in $2 or $5 on the way to checkout. It would be great if our customers could match our donation!

100% of your donation goes directly to local Vietnam charity. No overseas overhead and we even donate the c.c. fees for everyone, as well as donate ourselves for every order.

Thanks again!

Report is in: ScootRS Dec. sales were up... 44% over last year. WOW!!!

It was our best Dec. on record since we began!

Another big thank you to our customers around the world for all your support.

See http://scootrs.com/sale.cfm for a new Countdown Vespa and Lambretta scooter part deal every day!