Roadkill: May 2009

Vespa leather seat covers
May. 26, 2009, 10:04 AM

Vespa GTS leather seat cover We've added separate Vespa GTS LX ET leather seat cover items to make it easier for people to find them. Previously they were buried as options. They really are a great deal when you compare them to the $500 seat option from Piaggio!

On another note, a customer kindly sent in some info for upgrading to 12v coils on Serveta Motoplat stators. Basically, they fit on the Ducati type with the larger condensor. A photo is included so you know the difference. (The coils fit all Lambretta S3 types.)

If you have info to add to the website, please send it in.


See more in: Modern Vespa, Lambretta

Share this: Email fb share | tweet

Scooter riders, brave or otherwise?
May. 19, 2009, 9:51 AM

Brave or...? A couple photos taken on the way to our factory here in Vietnam. Both were on the same street but on different days.

We'll let you decide if these two scooter drivers are brave or something else entirely. Clearly, though, the first rider takes the cake with his heavy, wide load in a very crowded street while barely hanging on the back of the scooter with his feet almost unable to touch the ground. The sandals are standard fair here, as you can see on everyone, but nonetheless add a nice finishing touch. In contrast, the 2nd rider could almost be considered to have implemented a safety feature with his green tubing.

Update: we added a 3rd photo from yesterday. Someone off to make an official repair. Neither wise men nor fools can work without tools.

By the way, a year ago there would have been no helmets in this photo.


See more in: General

Share this: Email fb share | tweet

Vespa GTS leather seat cover and stainless floor strips
May. 14, 2009, 8:34 AM

Shopcam Here are a couple shopcam photos from yesterday.

First up is a spy shot of some new items for GTS: a Vespa GTS brown leather seat cover and some Vespa GTS floor strips in stainless steel. We fit these on a 250 but they should be the same for GTS125, GTS250, and the GTS300 Super.

After that is a shot of another machine we bought for the factory. This one is a versatile cutter to cut various shapes out of metal sheets. It can cut whatever is needed, even circles. Basically it helps save time when making your scooter parts.

Also, we like to control the process from start to finish inhouse. Most parts from Vietnam are resold by people who go around and depend on tiny places to make things, usually by hand. Because those places don't understand the end customer and always have a focus on pumping the next thing out as quickly and cheaply as possible, quality suffers badly (sand cast hubs, thin materials, poor fit, rough finish, random variations, etc). In contrast, we deal directly with end users and have extensive machinery to manufacture inhouse so as to ensure good consistent quality in our parts.


See more in: Classic Vespa

Share this: Email fb share | tweet

Vespa links
May. 11, 2009, 9:14 AM

Vespa Rear brake cable link We gave this item the wrong SKU ages ago and have just corrected it and updated the photos.

While we were at it, we improved the Vespa rear brake cable link by including the pin and clip to go with it in a complete unit. Elsewhere these items are all separate and cost a lot more.

Vespa brake pedal link Also, we added the item that should have had that SKU, a Vespa brake pedal link. Again, we added the pin and clip for it, and again, it is much less than elsewhere. There is a local Vietnam version but the bolt is wrong, so we can't sell it. You'll probably see it on eBay ;-)

By the way, both of these items by us are in stainless steel so they won't rust!


See more in: Classic Vespa

Share this: Email fb share | tweet

Customer service
May. 7, 2009, 6:29 AM

Sometimes a scooter part doesn't fit or an error is simply made in a shipment. It inevitably happens when you have thousands of items and many thousands of orders.

When it does, it's important to assess problems quickly and deal with them fairly. “Fairly” doesn't mean the customer is always right when something goes wrong, but there are returns and such to handle most cases like that.

Usually though the customer is right when there's a problem and it's nice to get back emails like these recent two when we correct a mistake we've made:

No, thank you very much for your awesome customer service.


Thanks again, I commend you on your communications they are spot on and rapid, good customer service goes a long way to ensuring people buy again in the future. I for one will return and continue to be a faithful customer.

Nonetheless, it's still annoying for the customer to have to have a problem corrected in the first place so it is important for us to use feedback to actually change things. Rest assured, every bit of feedback sent in is considered - unless a vulgar rant - and changes are made where feasible, be it to products or the way things are done. Like a software company, we track both enhancements and “bugs” because business is a process and feedback improves it. Many of our product ideas and product tweaks have come via customer feedback. Customers have also added helpful information to the website by using the link to do so on every product page.

So, to all our customers: there's a living human being at this end of the wire too, listening to what you have to say. Thanks for your feedback!


See more in: General

Share this: Email fb share | tweet

Vespa GS150 seat cover
May. 2, 2009, 9:01 AM

Vespa GS150 seat cover We make two types of Vespa GS150 seat covers, both the early GS150 VS1-4 seat cover shown here that we recently came out with, and a GS150 VS5 seat cover. Here's another email today along with some earlier comments praising our GS150 seat covers:

  • I was very impressed with the new GS150 seat cover that we got from you and can't wait to see the new 160 one.
  • Features a nifty vinyl covered foam pad that won't crumble apart some day all over your GS like exposed foam eventually will [with Italian repros].
  • I am very happy with all other purchases particularly the GS150 seat cover. Amazing quality and value.

Our seat cover quality Take a look at our complete line of inhouse-made high-quality seat covers made as original for both Lambretta and Vespa - and save 50% over similar (or lesser) quality Italian repros. Be sure to try the popup explaining how they are made to see why we're getting such good feedback about our seat covers.


See more in: Classic Vespa

Share this: Email fb share | tweet


« April | June »

Archives:

Categories: General, Lambretta, Classic Vespa, Honda, Modern Vespa

2000 : 9 | 10 | 11 | 12 |
2001 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2002 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2003 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2004 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2005 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2006 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2007 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2008 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2009 : 1 | 2 | 3 | 4 | « 5 » | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2010 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2011 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2012 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2013 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2014 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2015 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2016 : 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
2017 : 1 | 2 | 3 |

Search Roadkill: